lurian web store FAQ section

Return policy All returns accepted Buyer should contact me within 14 Days after receiving the item. Refund given as Money Back. Return shipping will be paid by buyer. Additional return policy details: Returns will be accepted within 14 days of purchase. A restocking fee of 15% will be applied to final overall amount which includes the shipping/handling price if a refund is requested. Buyer must pay for all shipping charges + restocking fee. Buyer MUST EMAIL and Contact me for return address info. Do not ship to the same return address listed on the site/package. All items returned must be unused and not broken, and same packaging and all of contents in place. Returns due to malfunction: If item has malfunctioned within the first 14 days after receiving it, I will pay for return shipping, and will get you a replacement. If malfunction occurs after 14 days, buyer must pay for shipping if you are using the Manufacture warranty which is 1 year.

Estimated delivery date The estimated delivery date is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. In certain cases, the estimated delivery date will vary. By knowing the estimated delivery date, you can determine how long it will take to receive your item. Handling time Sellers are required to specify how long they will take to package and ship the item after receiving cleared payment. Sellers may select a handling time between same business day and 30 business days. Shipping services Some shipping services provide an estimate for the number of days that it will take the carrier to deliver the item to the buyer. This transit time does not include the seller's handling time. Transit time includes normal weekdays. Often Saturdays, Sundays, and major holidays are not included in transit time estimates. Cleared payment A payment is considered "cleared" after your payment has been deposited into the seller's account. If you pay using PayPal, the payment may clear immediately. However if you pay by check, money order, or eCheck, your payment may take several days to clear.